We hereby inform you on Our current policies
and practices applicable to the processing of your personal data (“Personal
Data”) collected by Group through the
website (the “Website”).
Essential Information
AppleSVG () is one of the websites being operated by
the relevant entity within Group which
comprises of various legal entities throughout the world.
Lab Pte. Ltd. acting as a data controller for
the processing of your Personal Data will depend on how you interact with the
Website where you are located and on the entity that have a relationship with
you, as the case may be. The relevant Group
entities are referred to as “AppleSVG ”,
“Our”, “We” or “Us” in this Privacy Policy.
You may get in touch with Our designated
Data Protection Officer at dpo@.com.
What does this Privacy Policy cover?
This Privacy Policy generally describes,
inter alia, the Personal Data We may collect from you, the processing of such
Personal Data and your rights in relation thereto.
Information We may collect from you
The term Personal Data refers to the data
you provide to Us through the Website and may vary depending on the type of
relationship you have with Us. Personal Data include:
Browsing data
The information systems and software
procedures used to operate this Website acquire personal data as part of their
standard functioning. The transmission of such data is an inherent feature of
Internet communication protocols. This data category includes, among other
things, the IP addresses and/or the domain names of the computers and terminal
equipment used by any user, the location of the devices, the URI/URL (Uniform
Resource Identifier/Locator) addresses of the requested resources, the time of
such requests, the method used for submitting a given request to the server,
returned file size, a numerical code relating to server response status
(successfully performed, error, etc.) and other parameters related to the
users’ operating system and computer environment.
Registration profile
If you decide to create an account on the
Website, you may be required to provide Us your Personal Data such as username,
e-mail address and encrypted password with the submission of the registration
form. You may also include additional Personal Data such as first name, last name,
display name and billing address.
Financial information and
billing details
If you purchase or subscribe any of Our
products and/or services, you will also be required to provide Us Personal Data
related to payments and billing, including name, surname, address, zip code,
telephone number, e-mail address, billing address, as well as credit card
details, or PayPal account or bank details. We do not store credit card details
or PayPal account or bank details. Upon the completion of the purchase of Our
products and/or services, We collect transaction details from the payment
gateway provider only.
Details under the “Contact Us”
section
When you contact Us through the Website, you
may be required to provide Us your Personal Data such as name, e-mail address,
subject and, at your own discretion, other information you decide to share with
Us, that We may collect from you.
Affiliates
If you submit information about you via the Affiliate section of Our Website,
We will collect and process the information which you have submitted to become
Our affiliate. Such information includes, but not limited to name, username,
account email, payment email, date of birth and website URL.
Cookies
We use cookies and similar technologies or
tools to collect information about your activities on Our Website, including to
use social media features or services on Our Website which may enable you to
connect with Our social media page or share any promotional activities with
your friends and social networks. Detailed information on the cookies We use
and the purpose for which We use them are set out in Our ().
How do We use your information and why?
Your Personal Data will be collected and
processed for the following purposes:
Purposes of processing
Legal basis:
Browsing data
To extract statistical information on service usage (most
visited pages, visitors by time/date, geographical areas of origin, etc.) and
to check the functioning of the services.
It is Group’s legitimate interest to analyse and
improve the performance of its services and to prevent crimes and frauds
(Art. 6(1)(f) of the GDPR). We will analyse your Personal Data in order to
improve Our services and your experience with Our Website (where your consent
is not required, Art. 6(1)(a) of the GDPR).
Registration/creation of the
profile
To process the creation of your account and profile on the
Website and to provide or allow you to access certain areas, functions and
features of Our Website.
Necessary for the performance of a
contract to which you are party or in order to take steps at your prior to
entering into a contract (Art. 6(1)(b) of the GDPR).
Biographical data, financial
information and billing details
To provide you with the products and/or services you
purchased or subscribed to, as well as processing transactions and payments
in connection therewith.
Necessary for the performance of a
contract to which you are party or in order to take steps at your prior to
entering into a contract (Art. 6(1)(b) of the GDPR).
For administrative purposes connected with the performance
of the commercial relationship with you or the fulfillment of legal
requirements (e.g., accounting or tax requirements) or for complying with any
requests from the competent authorities.
Compliance with a legal obligation
to which We are subject (Art. 6(1)(c) of the GDPR) or, in the event there is
no such legal obligation, Our legitimate interest to keep adequate records in
connection with the execution of the commercial relationship (Art. 6(1)(f) of
the GDPR).
To share the Personal Data with the other Group companies within the European Economic
Area (EEA) for internal administrative and accounting purposes.
It is Group’s legitimate interest for transmitting
Personal Data within the group of undertakings for internal administrative
purposes, including the processing of customers’ Personal Data (Art. 6(1)(f)
of the GDPR).
Account and contact details
To contact you with information about current or new
products, commercial opportunities, promotions and services or events
sponsored by us that may be deemed to be of interest to you, as well as to
verify customer satisfaction and to carry out market researches, analysis and
surveys, and also to allow you to participate into prize contests, rewards,
trips and/or receive gifts.
Your consent (Art. 6(1)(a) of the
GDPR).
To respond to your queries and questions and to provide any
information you require (e.g., information and suggestion about products) in
the “Contact Us” section.
It is Group’s legitimate interest to provide
customer service and respond to your queries (Art. 6(1)(f) of the GDPR).
To contact you with information about other products owned
by Us that may deem interest to you.
Your consent (Art. 6(1)(a) of the GDPR).
The submission of your Personal
Data is not mandatory. Any refusal to provide the consent will not have any
effect other than Our inability to provide you the products and/or services. In
such a situation, We shall not be liable for any losses, liabilities and
damages whatsoever and howsoever arising thereof.
At any time, you have the right to withdraw
your consent. The withdrawal of consent shall note affect the lawfulness of
processing based on consent before the withdrawal.
Information We may share and data recipients
Your Personal Data are processed by Our personnel
and, if necessary or functional to fulfilling the purposes indicated above,
your Personal Data may be processed by third parties that may be appointed by
Us as data processors.
The categories of recipients to whom your
Personal Data may be disclosed to as follows:
a.third parties such as (i) IT providers; (ii) financial
institutions or payment gateway providers in connection with the processing of
financial and payment information; (iii) marketing agencies to carry out
marketing campaigns, surveys and promotions; (iv) legal, accounting, tax,
labour consultants and other professionals; (v) other Group companies within the European Economic
Area (EEA);- and
b.public entities and authorities, exclusively for the purpose of
fulfilling legal and regulatory obligations.
Under certain circumstances, your Personal
Data may be transferred outside the European Economic Area (EEA) to other Group companies or to third party’s data
processors. In such cases, We ensure that We have adopted appropriate
safeguards, including binding corporate rules or standard data protection
clauses adopted by the European Commission, in order to guarantee the data
subjects with an adequate level of protection. You may obtain a copy of these
appropriate or suitable safeguards when contacting Us at the contact details
above.
Retention of your Personal Data
Data are retained as long as necessary for
the performance of the services provided by the Website and to comply with
legal obligations (including, auditing or taxation purposes), to meet
regulatory requirements, resolve disputes, maintain security, and/or to prevent
frauds and abuse.
In relation to Personal Data of your
profile, We will retain the same as long as your account with Us is still
active. If you choose to close the account or if your account is closed, We
will delete your Personal Data and information within thirty (30) days. This is without prejudice to Our right to retain the
information (such as username and transaction details) to comply with legal
obligations, prevent frauds and protect Our legal interest.
Security
We treat the security for all information
submitted or provided by you to Us seriously and is of importance to Us. We
will take reasonable steps to protect or secure this data, including Personal
Data. Accordingly, We may require Our employees or third-party service
providers to assist Us in implementing or applying appropriate securities
measures (such as firewalls, penetration testing and etc). You are also advised
not to disclose and secure your own username and password.
Your Rights
You have the right to obtain from Us
confirmation whether your Personal Data are being processed by Us, and, in said
circumstances, you have the right to request access to and rectification or
erasure of the same or restriction of processing, and to object to the
processing at any time, as well as under certain circumstances the right to
data portability. With respect to the data portability, you have the right to
receive your Personal Data in a structured, commonly used and machine-readable
format and to request the transmission of said data.
With respect to the
right to object where the processing is based on Our legitimate interest, you
can object to the processing at any time and We will cease processing your
Personal Data unless we have a compelling legitimate reason to continue such
processing or where the processing is needed for legal reasons. In addition,
you can object to the processing of your Personal Data in the circumstance such
as where We are processing the Personal Data for direct marketing purposes.
If you have subscribed to or opted-in to
receive Our marketing communications you can opt-out at any time, free of
charge, requesting that your Personal Data not be used for marketing purposes.
You may exercise any of the above rights by
contacting Us at i or by postal mail at loation.
You have the right to lodge a complaint with
a supervisory authority.
Links to Third Party Website(s)
Our Website or any products/services being
rendered to you may contain links to other websites that are not operated by Us
and whose privacy practices may differ from Us. If you click on a third-party
link, you may be directed to the third-party website. Any submission of your
Personal Data to any of those third-party websites will be governed by the
relevant third-parties’ privacy policies. We have no control and shall not
assume any responsibilities howsoever arising thereof and We strongly advise
you to carefully read the privacy policies prior to the disclosure of any
information.
Advertising
We may, from time to time, partner with a
third party to display Our or a third party’s advertisement(s) on Our Website
or engage a third party to manage Our advertising on Our Website. For more
detailed information, please refer to Our ().
Mobile Applications or Mobile Website
We may provide Our products or services to
you via our mobile applications or mobile website that is designed to be used
on mobile computing devices (the “Applications”). You may be required to log in
to Our mobile applications or mobile website with your username and password in
order to allow you to associate with the user account you have created on Our
Website. The processing of Personal Data information therein will also be
governed in accordance with this Privacy Policy and Our Cookie Policy.
Contact Us
If you: (i) have any questions, queries,
inquiries or comments on Our Privacy Policy; (ii) have any concerns about how
We process your Personal Data; (iii) would like to opt out of direct marketing
activities; (iv) would like Us to update information or preferences you have
provided to Us; or (v) have any other issues relating to this Privacy Policy,
you may also get in touch with Our designated Data Protection Officer
at dpo@.com.
Changes to this Privacy Policy
We will keep this Privacy Policy under
regular review, and We may update this Privacy Policy from time to time. The
updated version shall apply and supersede all previous versions. Hence, it is
advisable that you check this Privacy Policy on a regular basis.
The website uses cookies to ensure you get the best experience on our website.